Last updated: 11/05/2026
Article 1: Purpose of Collecting Information
We collect personal information in order to:
- Process reservations and provide services
- Contact and support customers
- Improve the quality of the website and our services
Article 2: Information Collected
The information may include:
- Full name
- Phone number
- Payment information (if applicable)
Article 3: Scope of Use of Information
Information is used internally and is not shared with third parties, except when:
- The customer has given consent
- Required by law
Article 4: Information Retention Period
Information is stored for as long as necessary to serve the stated purposes or as required by law.
Article 5: Information Security
We apply appropriate technical and organisational measures to protect personal information from unauthorised access.
Article 6: Customer Rights
Customers have the right to:
- Request access to, correction of, or deletion of their information
- Request that the use of their data be stopped
Article 7: Cookies
The website may use cookies to improve the user experience.
Article 8: Changes to This Policy
This policy may be updated without prior notice.
Article 9: Contact Information
For any questions regarding personal data, please contact:
MerPerle
- Email: sales@merperle.vn
- Website: merperle.vn
Contact each property directly:
MerPerle Dalat Hotel
- Address: 01 Hung Vuong, Phuong Xuan Huong, TP. Dalat, Lam Dong, Viet Nam
- Phone: 0263.3553.789
- Email: sales@merperle.vn
MerPerle Nui Sam Resort
- Address: Khu du lich Ben Da Nui Sam, duong Tan Lo Kieu Luong, Phuong Vinh Te, Tinh An Giang
- Phone: 0979 033 730
- Email: sales@merperle.vn